Order and delivery terms

SHIPPING / DELIVERY
We offer reliable nationwide delivery across Tanzania and all orders are shipped through trusted local courier services orders are dispatched within 1–2 days after payment is confirmed.

Estimated Delivery Time:
Within Dar es Salaam: 1 day only
Other Regions: 2–5 days (depending on location)
Customers will be notified in case of any unexpected delays.

Free Delivery: Orders worth 300,000 TSH or more qualify for free nationwide shipping.

Note! The Natural Beauty Shop Tanzania is not responsible for delays caused by third-party couriers or any party other than The Natural Beauty Shop Tanzania.

RETURN POLICY
Customers have the right to return a product within 24 hours after receiving it, provided the item is unopened, undamaged, and in its original condition opened or damaged products will not be accepted for returns.

If an item arrives damaged during transportation, please contact us immediately Email us
For product returns, return shipping costs are covered by the customer, and additional fees may apply depending on the condition of the return.

PAYMENT METHODS
We offer secure and convenient payment options:
1) Mobile Money Payments You can pay directly through: M-Pesa, Tigo Pesa, Airtel Money, Halopesa Full payment details are provided at checkout.

2) Bank Transfer We accept payments made via bank transfer. Account details will be shared upon order confirmation.

3) Card Payments (Swap / Swipe) We support in-store card payments through Visa Mastercard Debit &Credit Cards All payment transactions are processed securely.

CONTENT OWNERSHIP
All content on this website is the property of The Natural Beauty Shop Tanzania, no content may be downloaded, copied, displayed, distributed, or published in any form without written permission from The Natural Beauty Shop Tanzania.
Scroll to Top
Scroll to Top